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Igo2 Privacy Policy

Company Information

IGO2 Pty Ltd A.B.N. 78 075 483 206

Your Privacy Is Important To Us

1. We, IGO2 Pty Ltd A.B.N. 70 111 865 993 (we, us, our) have created this Privacy Policy and Collection Statement ("Privacy Policy") in order to demonstrate our firm commitment to privacy.
2. IGO2 Pty Ltd are bound by the Privacy Legislation and the National Privacy Principles (NPPs) ("Privacy Law").
3. We will update this privacy policy as required. If it is updated, the changes will be displayed at our offices. If this Privacy Policy is on the website of any entity in the group, we will post the changed policy on that website. This is so that you are always aware of the sort of information collected, how the information may be used, and under what circumstances it may be disclosed by us.
4. Please note that if at any time we are required by law to release information about you or your organization, we must cooperate fully.
5. This Privacy Policy does not apply to:
a. Our acts or practices that are directly related to employee records of current or former employees; and
b. Other matters that are exempted under the Privacy Law.

What Sort Of Information Do We Collect?

6. We collect information about you ("Information") in a number of different ways:
a. Applicants: Information on application forms for any of our mechanical breakdown warranty contracts or any other contract ("Warranty Contract"). This is so we can decide whether to accept your Warranty Contract application and if so on what terms, or conditions.
b. Claimants: Information from you or other third parties to enable us to process your claims and decide whether any claims you make should be accepted and their value.
c. From whom we do business information is collected on any form or documents or given orally to enable us to effectively perform business with you including, without limitation: To ascertain the number and value of Warranty Contracts sold.
What Happens If You Do Not Provide The Information?
7. If you do not provide the information to us:
a. We do not have sufficient information to consider your application for a Warranty Contract or to decide whether your claim should be accepted.
b. We will not have sufficient information to properly service your needs.
Why Do We Collect The Information And How Is Your Information Used By Us?
8. We collect the Information to provide specific products and services. For example, to decide whether to offer you a Warranty Contract (and if so on what terms) and to process claims.
9. We also use the Information to send you information (either by e-mail, fax or post) you request or to update you on developments and other products and services we offer (either by phone call, SMS or email). If at any time you receive material that you did not request or do not want to receive this material any more, please contact us and advise us of this.

Who Do We Disclose Personal Information To?

10. We will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you unless you consent, unless set out below. The parties to whom we would usually disclose personal information include:

11. We may aggregate (i.e. not individual) reports, which will incorporate some of the Information. The reports are to be for use by our business partners. However, these reports will not include any personally identifiable information.

How Will We Keep Your Personal Information Secure?

12. We have security measures a reasonable similar type business would put in place, which are designed to protect against the loss, misuse and/or alteration of the Information under our control.
13. These security measures include:

Correcting & Updating Your Profile

14. We give you the following options for accessing and modifying Information previously provided:
a. Subject to the exceptions in the Privacy Law, you may gain access to Information that we have collected about you, by contacting the person named below. We will not charge you for responding to such a request, unless we incur costs in providing the information. (We are entitled to charge reasonable costs for our time in providing the information.)
b. You may notify us of any corrections/updates you require by mail, fax or e-mail. Contact details appear below.

Contacting Us

15. If you have any questions about this Privacy Policy, you should contact:

The Privacy Officer
P. O. Box 4301 Loganholme, QLD 4129
Email: support@igo2.com.au
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igo2 Pty Ltd
ABN 17 142 579 799
3801-3803 Pacific Highway,
Tanah Merah, QLD 4128
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igo2 Pty Ltd - For all your motoring needs! ™ | ABN 17 142 579 799 | 3801 - 3801 Pacific Highway, Tanah Merah, QLD 4128 | igo2 offers these extended warranty products as an Authorised Representative of Australian Warranty Network Pty Ltd (AWN), ABN 78 075 483 206, holder of AFS Licence No. 246469. igo2 offers no advice on extended warranty products, and does not take into account your personal financial circumstances. igo2 advises that coverage of all products referred on this website are only available to Motor Vehicles within the States and Territories of Australia.